At Huchflex, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal Information: Name, postal address, email address, telephone number, payment information, and any other identifier by which you may be contacted online or offline.
• Usage Information: How you use our website, what products you view or purchase, and your browsing actions and patterns.
• Device Information: Information about your computer, internet connection, IP address, operating system, and browser type.

How We Collect Information

We collect information in the following ways:

• Direct Interactions: When you create an account, place an order, subscribe to our newsletter, or correspond with us.
• Automated Technologies: When you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
• Third Parties: We may receive information about you from third parties including business partners, analytics providers, and advertising networks.

How We Use Your Information

We may use the information we collect about you for various purposes, including:

• To process and fulfill your orders, including shipping and payment processing
• To provide you with information, products, or services that you request from us
• To notify you about changes to our website or products
• To improve our website, products, and customer service
• To administer promotions, surveys, or other site features
• To send periodic emails regarding your orders or other products and services
• To protect our rights and interests, as well as the rights and interests of our users and third parties

Disclosure of Your Information

We may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• To comply with any court order, law, or legal process
• To enforce our Terms of Service and other agreements
• If we believe disclosure is necessary to protect the rights, property, or safety of Huchflex, our customers, or others

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify or update your personal information
• The right to erase your personal information
• The right to restrict processing of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the website home page. The date the Privacy Policy was last revised is identified at the bottom of the page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@huchflex.com
Phone: (825) 488-3685
Address: 6815 8th Street 2nd Floor, Suite 290, Calgary, Alberta T2T 7H7, Canada

Last updated: April 29, 2025